RCK Property Management (M) Hiring! Full Time ADMIN EXECUTIVE - ADMIN CLERK in Federal Territory, Earn up to MYR 2,600 - Ricebowl

We are seeking a responsible and organized Admin Executive/Admin Clerk to support the daily operations of the Management Office. The role involves handling administrative functions, coordinating with residents/tenants, managing documentation, and ensuring smooth communication between all parties. The candidate will also be required to utilize the Company’s CSS system for tracking, reporting, and record management.

Key Responsibilities
1. General Administration

• Manage daily administrative operations of the Management Office
• Prepare and issue letters, notices, memos, and reports
• Maintain proper filing system (physical and digital records)
• Monitor and replenish office supplies

2. Resident / Tenant Management

• Attend to residents’ and tenants’ enquiries, feedback, and complaints
• Record and track all complaints
• Follow up and ensure timely resolution
• Maintain and update resident/tenant database

3. Billing & Payment Support

• Assist in issuing maintenance fee invoices
• Update payment records in the CSS system
• Monitor and follow up on outstanding payments
• Liaise with Accounts Department where necessary

4. Documentation & Compliance

• Maintain proper records of contracts, insurance, licenses, and permits
• Ensure all documents are updated and properly filed
• Assist in audit preparation and compliance checks

5. Maintenance Coordination

• Receive and log maintenance requests
• Coordinate with maintenance team and external vendors
• Track work progress and ensure timely completion
• Maintain service reports and records

6. Meeting & Committee Support

• Assist in organizing meetings (JMB/MC/AGM/EGM)
• Prepare meeting notices, agendas, and minutes
• Maintain proper documentation of meeting resolutions

7. Front Desk & Communication

• Handle incoming calls, emails, and walk-in enquiries
• Act as liaison between residents, management, and contractors
• Ensure professional and timely communication

8. Reporting

• Prepare weekly and monthly administrative reports
• Generate reports from the CSS system (complaints, payments, maintenance)
• Assist Building Manager in compiling management reports

9. Access & Facility Administration

• Manage issuance of access cards, keys, and parking stickers
• Maintain proper tracking records
• Handle booking of common facilities

10. Compliance & SOP

• Ensure adherence to company policies and SOPs
• Support implementation of operational procedures
• Assist during inspections and internal audits

Requirements

• Diploma or Degree in Business Administration or related field
• Minimum 1–2 years of relevant administrative experience (property management experience is an added advantage)
• Proficient in Microsoft Office (Word, Excel, Outlook)
• Experience in using CSS system
• Good communication and interpersonal skills
• Able to multitask, organized, and detail-oriented

Preferred Attributes

• Able to work independently with minimal supervision
• Strong follow-up and problem-solving skills
• Customer service oriented mindset

Job Types: Full-time, Permanent, Contract, Fresh graduate
Contract length: 3 months

Pay: RM2,300.00 - RM2,600.00 per month

Benefits:

• Maternity leave
• Opportunities for promotion

Work Location: In person