Antasis Sdn. Bhd Hiring! Full Time Inside Sales - Mandarin Speaker in Johor, Earn up to MYR 3,200 - Ricebowl

Crisis Management: Handle difficult or irate customers professionally, with the ability to de escalate situations and ensure customer satisfaction. • Troubleshoot and escalate issues via systems when required and front end support. • Work in a 24/7 shift environment with rotating schedules, including split or combined off days. • Attend to emergency calls with responsibility, urgency, and quick decision making. • Monitor emails continuously and respond in a timely manner. • Perform constant monitoring of cases to ensure proper follow up. • Handle high call volume and manage irate customers professionally. • Assist with technical aspects of customer queries. • Generate reports and create data summaries using pivot tables and data tabulation. • Basic proficiency in Microsoft Word and Excel is required.

Pay: RM3,000.00 - RM3,200.00 per month

Benefits:

• Maternity leave
• Opportunities for promotion
• Professional development

Work Location: In person