WEDRINK ENTERPRISE MANAGEMENT (MALAYSIA) SDN BHD. Hiring! Full Time POS System Executive in Federal Territory, Earn up to MYR 3,000 - Ricebowl

Job Description:

We are looking for a detail-oriented and reliable POS Support Executive to manage and support our point-of-sale (POS) systems across all WEDRINK outlets. This role plays a key part in ensuring smooth daily operations, accurate sales data, and timely technical support for store teams.

Fresh graduates are encouraged to apply. Training will be provided.

What You’ll Do:

• Provide day-to-day support for POS systems across all WEDRINK outlets.
• Ensure POS hardware and software are functioning smoothly during daily operations.
• Troubleshoot POS-related issues (system errors, hardware, network, payment issues).
• Coordinate with POS vendors and service providers for maintenance and system updates.
• Assist in POS setup for new outlets, promotions, and system upgrades.
• Maintain accurate menu items, pricing, promotions, and discounts in the POS system.
• Prepare and verify daily, weekly, and monthly sales reports.
• Work closely with finance and operations teams to reconcile sales data.
• Provide basic POS training and support to store managers and outlet staff.
• Create and update simple SOPs, user guides, and POS documentation.
• Monitor system performance and report improvement suggestions when needed.
• Ensure proper system access control and data accuracy.

Qualifications & Experience

• Diploma or Degree inInformation Technology, Computer Science, Business, or related field.
• Fresh graduates are welcome, or candidates with 1–3 years of experience in POS support, IT support, retail systems, or F&B operations.
• Able to communicate in mandarin
• Basic understanding of POS systems (F&B or retail experience is a plus).
• Familiarity with POS hardware such as terminals, printers, scanners, and payment devices.
• Comfortable working with numbers, reports, and data accuracy.
• Strong problem-solving and troubleshooting skills.
• Good communication skills; able to support and guide outlet staff.
• Able to work independently and manage multiple outlets when required.

Bonus Points If You Have:

• Experience in F&B, retail, or multi-outlet operations.
• Knowledge of inventory systems or POS integrations.
• Experience liaising with external vendors or IT support teams.
• Basic knowledge of Excel, SQL, or data analysis.

Tools You Should Know:

• POS systems (F&B or retail-based).
• Back-office POS reporting tools.
• Microsoft Excel / Google Sheets.
• Payment gateways and e-wallet systems (a plus).

Job Types: Full-time, Permanent, Fresh graduate

Pay: RM2,500.00 - RM3,000.00 per month

Benefits:

• Opportunities for promotion
• Professional development

Language:

• Mandarin (Preferred)

Work Location: In person