LEE TING SAN Hiring! Full Time CONTROL TOWER SUPPORT in Pulau Pinang, Earn up to MYR 2,500 - Ricebowl

Support daily fleet operations by ensuring smooth communication between drivers, customers, and the operations team.

- Maintain accurate GPS and TMS system updates to provide real-time visibility of transport activities.

- Assist in monitoring and reporting fleet status to ensure compliance with operational standards.

- Provide timely emergency support and escalation to minimize service disruptions.

- Contribute to overall logistics efficiency by coordinating transport job inputs and updates.

GPS Monitoring & Updates

- Track vehicle movements in real time.

- Ensure GPS data accuracy and update system records promptly.

TMS System Support

- Input transport jobs into the TMS system and validate updates and ensure job status is correctly reflected.

Driver Communication

- Act as the first point of contact for drivers.

- Relay instructions, updates, and resolve operational queries.

Emergency Handling

- Provide immediate support during breakdowns, delays, or accidents.

- Escalate issues to supervisors and coordinate recovery actions.

Fleet Operations Support

- Assist in scheduling and dispatching vehicles. Monitor fleet performance and report irregularities.

Customer Service Support

- Respond to customer inquiries related to transport status and ensure timely updates and maintain service quality.

Reporting & Documentation

- Prepare daily fleet status reports and maintain records for compliance and audit readiness.

Security CCTV Monitoring

-Monitoring the CCTV and found any irregularity activity please report.

Requirement:-

BASIC OR ADVANCED IT KNOWLEDGE IN SOFTWARE MICROSOFT OFFICE

Job Type: Permanent

Pay: RM1,700.00 - RM2,500.00 per month

Work Location: In person