Neuron Solutions Hiring! Full Time Shift Engineer – Data Center Operations in Johor - Ricebowl

Job Role: Shift Engineer – Data Center Operations
Employer: Data center operations & digital infrastructure services

Location: Kulai, Johor, Malaysia Job Type: Full Time – On Site

Experience: Minimum 1 - 2 years of hands-on experience in data center facilities operations, electrical/mechanical systems, or critical infrastructure environment.

Applicant: Local Malaysian citizens only

JOB DESCRIPTION

• Plan, coordinate, and support Operations related activities.
• Perform Alert Monitoring triggered from the monitoring system.
• Perform first level troubleshooting, resolution and escalation based on predefined troubleshooting guide provided.
• Creation of Incident details using ticketing system provided.
• Any other duties or projects as assigned by the Management.
• To execute emergency operations procedure (EOP).
• To support and response customer call, email, and chat.
• To monitor preventive and corrective maintenance activity.
• Data center house rule and policy enforcement.
• To support all kind of audit activity.
• To monitor and evaluate DC facilities performance and efficiency.
• To maintain Data center uptime and customer SLA.
• Response to Service Desk and service portal.

JOB REQUIREMENTS

• Diploma/Degree in in electrical, mechanical or technology related.
• Proficient in Microsoft Office, including Outlook, Word, Excel and PowerPoint intermediate level.
• Able to communicate and written in English.
• Interested in Data center facilities operations and maintenance for HV system, MV system, power generator, UPS, Chiller, Transformer, BMS, CPOS, DCIM and etc mission critical equipment.
• Self-driven, positive attitude, and team player.

Benefits:

• Professional development

Work Location: In person