Queens College Hiring! Full Time IT - Facilities Executive in Federal Territory, Earn up to MYR 2,800 - Ricebowl

Job Summary

The IT & Facilities Executive is responsible for supporting the company’s daily IT operations, website-related matters, hardware and software troubleshooting, CCTV monitoring, asset management, and basic facilities maintenance to ensure smooth office and operational functions.

Key Responsibilities1. IT Support & Troubleshooting

• Provide technical support for staff on IT-related issues.
• Troubleshoot and repair basic laptop, desktop, printer, and peripheral issues.
• Install, update, and maintain software applications.
• Assist in resolving hardware and software problems.
• Set up computers, user accounts, emails, and related IT access for staff.
• Maintain and monitor office internet, Wi-Fi, and network connectivity.

2. Website & Email Support

• Manage and respond to emails received through the company website.
• Assist in maintaining, updating, and improving the company website.
• Upload or update website content when required.
• Coordinate with vendors or developers for advanced website issues.
• Monitor website forms, enquiries, and technical errors.

3. CCTV & Security System Support

• Monitor and maintain CCTV systems.
• Ensure CCTV cameras are functioning properly.
• Assist in retrieving CCTV footage when requested by management.
• Report any CCTV defects or technical issues.
• Coordinate with external vendors for CCTV servicing or repair when necessary.

4. Hardware, Software & System Maintenance

• Maintain office IT equipment including laptops, desktops, printers, routers, and related devices.
• Conduct regular checks on IT devices and systems.
• Keep records of IT issues, repairs, and maintenance activities.
• Support the use of company systems, software, and digital tools.
• Ensure data and system security practices are followed.

5. Asset Management

• Maintain proper records of company assets and IT equipment.
• Tag, track, and update asset inventory.
• Monitor asset movement, assignment, return, and condition.
• Assist in preparing asset reports for management.
• Report damaged, missing, or faulty assets to the relevant department.

6. Facilities & Basic Maintenance Support

• Assist in basic office maintenance matters such as lighting, equipment, and minor technical issues.
• Check and report faulty lights, power points, electrical items, or office facilities.
• Perform basic troubleshooting where safe and appropriate.
• Coordinate with external technicians or contractors for repairs requiring certified personnel.
• Support the smooth operation of office facilities and equipment.

7. Electrical & Technical Coordination

• Assist in identifying basic electrical or technical issues.
• Report electrical problems to management immediately.
• Coordinate with qualified electricians for electrical repairs or major maintenance.
• Ensure electrical issues are handled safely and according to proper procedures.

8. General Administrative & Reporting Duties

• Prepare regular reports on IT issues, asset status, maintenance tasks, and completed works.
• Keep proper documentation for repairs, servicing, and vendor support.
• Assist management with technical-related tasks when required.
• Support other departments in operational and technical matters.

Job Types: Full-time, Permanent, Contract
Contract length: 24 months

Pay: RM2,000.00 - RM2,800.00 per month

Work Location: In person