Fixaire Service Hiring! Full Time IT Service Desk in Federal Territory, Earn up to MYR 5,800 - Ricebowl

Key Responsibilities

• Incident Management: Logging, tracking, and resolving IT-related incidents and service requests through tickets.
• Technical Support: Providing 1st and 2nd level support for software, hardware, email, and network issues.
• User Setup: Configuring and installing workstations, software, and peripherals for new and existing users.
• Documentation: Maintaining accurate IT asset records and documenting solutions for common problems.
• Escalation: Escalating complex issues to higher-level technical support teams when necessary.

Job Type: Full-time

Pay: RM4,800.00 - RM5,800.00 per month

Benefits:

• Health insurance
• Opportunities for promotion
• Professional development

Education:

• Bachelor's (Required)

Experience:

• Help desk/ IT Support / Service Desk: 1 year (Required)

Work Location: In person