Position : Account Management Executive
Salary Range : RM 3,000 - RM 3,500
Location : Millerz Square, Old Klang Road
Working Hours : Monday - Friday (9am - 6pm)
Job Summary
We are seeking a detail-oriented and client-focused Digital Marketing Executive to manage campaign performance, client communication, and lead verification activities. This role serves as a key bridge between clients and internal teams, ensuring smooth campaign execution, accurate reporting, and strong account relationships.
Responsibilities
- Act as the main point of contact for clients, including Tier 1 and corporate accounts, ensuring clear and timely communication on campaign updates and plans
- Monitor, analyse, and report campaign performance with weekly and monthly updates for management and clients
- Manage renewal discussions and contract agreements with existing clients to support retention and growth
- Verify marketing-generated leads through cold and warm calling to ensure data accuracy before internal distribution
- Support client onboarding by handling enquiries and coordinating with internal teams, including overseas clients
- Maintain accurate records of campaign status, client communication, and operational data in the system
- Ensure all reporting and documentation are updated, consistent, and aligned with business requirements
Requirements
- Strong command of Cantonese and Mandarin (mandatory) to communicate with overseas clients, with proficiency in English
- Proficient in Microsoft Office, especially Excel and PowerPoint
- Strong communication and interpersonal skills for effective client and internal stakeholder management
- Detail-oriented with strong organizational and data management abilities
- Able to handle multiple tasks in a fast-paced, client-facing environment
- Degree or Diploma in Business, Marketing, or related field
- Experience in real estate or listing portal/account management is preferred
- Familiarity with Salesforce or Tableau, project management exposure, and interest in AI are advantageous
- Able to join immediately or within one-month notice period, and provide academic transcripts when required
Job Types: Full-time, Permanent, Fresh graduate
Pay: RM3,500.00 - RM4,000.00 per month
Benefits:
- Dental insurance
- Health insurance
- Maternity leave
- Opportunities for promotion
- Parental leave
- Professional development
- Vision insurance
Education:
- Diploma/Advanced Diploma (Preferred)
Experience:
- Tableau: 1 year (Preferred)
Language:
Work Location: In person