RIDIK Hiring! Full Time On-site Technical Support in Federal Territory, Earn up to MYR 9,000 - Ricebowl

Technical Support

Kuala Lumpur

Skills And Experience You Will Bring
Bachelor's degree or above in Computer Science or relevant majors
2-5 years of working experience in either programming, technical support, implementation or relevant jobs.
Excellent verbal and written communication skills in both English ,able to communicate clearly and appropriately with internal and customers.
Strong troubleshooting and problem-solving skills
Prioritization, well organized and detailed oriented on tickets handling, able to work on multiple urgent issues in parallel.
Must have sufficient technical knowledge to communicate with the development team
Strong willingness to provide exceptional customer service
Demonstrated quick learning of technology and new products
Experienced in the e-commerce, payment, fintech industry is a plus

Technical Skills:
Experienced in one of the programming languages: Python, Java, php, C#, Java Script or shell scripting
Familiar with Web Technologies, HTTP and HTTPS
Experienced with REST, JSON, SOAP
Experienced with SQL
Familiar with Logstash, Kibana and Graylog
Familiar with AliCloud and Google Cloud is a plus

Job Type: Contract
Contract length: 12 months

Pay: RM5,000.00 - RM9,000.00 per month

Work Location: In person