PARAGON STAR SDN BHD Hiring! Full Time General Manager (Mandarin Speaker) in Johor, Earn up to MYR 13,000 - Ricebowl

Job Responsibilities:

• Responsible to manage the overall business aspects of the lounge and raising the quality and standards of operations and services.
• Ensure effective management of the lounge’s finances, administration and inventory of stocks and equipment to meet operational requirements; monitor monthly profit and loss expenses for the lounge and report to the Management.
• Required to inspect all aspects of the environment to ensure the ambience, cleanliness and exclusivity at the lounge is maintained at all times.
• Required to conduct detail check of setup to ensure that they are according to established standards.
• Ensure effective lounge roster and quickly resolving conflicts to ensure that the lounge is well staffed during peak hours; checks attendance and punctuality of employees.
• Responsible to hire and train the employees to handle day-to-day duties more efficiently and to provide excellent service to the guests.
• Set and enforce the quality and safety controls.
• Required to ensure all licenses are updated and in line with current legislation.
• Plan and involve in promotional events.
• Anticipate guests’ need, respond promptly and acknowledge all guests.
• Responsible for enhancing guest experience and resolving guests’ complaints
• Any other duties and responsibilities assigned by immediate superior or management from time to time.

Job Requirements:

• Bachelor’s degree in Hospitality, Business, or related field; 3–5 years in lounge or hospitality management.
• Strong leadership and team management skills, including hiring, training, and scheduling.
• Proven ability to manage budgets, inventory, and operational standards.
• Exceptional customer service skills with experience in resolving guest complaints.
• Detail-oriented, ensuring cleanliness, ambience, and service quality.
• Knowledge of licensing, safety, and regulatory compliance.
• Experience in planning events and promotions is a plus.
• Excellent communication, problem-solving, and interpersonal skills; able to work under pressure.

职位类型：全职

薪资： RM7,000.00至RM13,000.00（每月 ）

Work Location: 现场办公