Ormond Hotel Group Hiring! Hospitality Internship in Sabah, Earn up to MYR 1,000 - Ricebowl

Ormond Group owns and operates three distinct brands – Ormond Hotels, MoMo’s and Tune. We are backed by serial entrepreneurs and investors who have built (from scratch) successful, disruptive ventures such as AirAsia. Our shareholders and team are in turn committed to building a great business whilst having a lot of fun. We view ourselves as a scrappy start-up and as a vital member of the team, you will be expected to roll up your sleeves and embrace an all-rounded experience across the hospitality space within Tune 1Borneo Kota Kinabalu.

As a Hospitality Intern you will have the unique opportunity to rotate between departments: Front Office, Housekeeping, F&B Service and Maintenance Engineering. This internship program is designed to give you a holistic understanding of the hotel operations and a well-rounded experience in the field of hospitality.

Housekeeping Executive Intern Responsibilities:

• Room Inspection: Assist in inspecting guest rooms to ensure they meet the highest standards of cleanliness and presentation.
• Inventory Management: Participate in inventory control, tracking, and ordering of cleaning supplies.
• Team Collaboration: Work closely with the housekeeping team to maintain an efficient workflow.
• Guest Interaction: Interact with guests to ensure their needs and concerns are addressed promptly and professionally.
• Quality Assurance: Help implement quality control measures to consistently maintain the cleanliness and appearance of guest rooms and public areas.
• Problem Solving: Assist in resolving guest issues related to housekeeping services.

Front Office Executive Intern Responsibilities:

• Guest Check-In/Check-Out: Learn and participate in the guest check-in and check-out procedures, including reservations and payment processing.
• Customer Service: Provide excellent customer service by assisting guests with inquiries, requests, and information.
• Reservation Management: Assist in managing room reservations, cancellations, and room assignment procedures.
• Guest Relations: Handle guest complaints or concerns effectively and professionally, seeking solutions to ensure guest satisfaction.
• Administrative Support: Assist in administrative tasks such as data entry, filing, and maintaining guest records.
• Revenue Optimization: Gain insights into revenue management and pricing strategies.

Requirements:

• Currently enrolled in a hospitality or related degree program.
• Strong interpersonal and communication skills.
• Customer service-oriented mindset.
• Attention to detail and strong organizational skills.
• Ability to work in a fast-paced environment.
• Flexibility to work various shifts, including weekends and holidays.

Benefits:

• Hands-on experience in two key departments of the hospitality industry.
• Mentorship and guidance from experienced professionals.
• Exposure to real-world challenges and problem-solving.
• Networking opportunities within the hospitality sector.

Job Type: Internship
Contract length: 3 months

Pay: RM1,000.00 per month

Benefits:

• Meal provided
• Opportunities for promotion
• Professional development

Work Location: In person