- Petaling Jaya Selangor Malaysia
Ingenious Job Hiring! Full Time Customer Support Executive in Selangor, Earn up to MYR 3,500 - Ricebowl
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Working Location
Job Description
Responsibilities
Fresh graduates are welcome to apply!
Location: Damansara Uptown, PJ
Working Days: Monday to Friday, 9am-6pm
Company Background: Global leader in tyre manufacturing and sustainable mobility solutions, serving industries such as automotive, transportation, aviation, and industrial sectors worldwide.
Job Descriptions:
- Manage customer orders and ensure timely processing based on customer requirements and service commitments.
- Plan and coordinate shipments according to stock availability and incoming inventory.
- Monitor order execution and collaborate with internal teams and logistics partners to ensure on-time delivery performance.
- Communicate proactively with customers regarding order status, delays, or service issues while providing suitable solutions.
- Handle customer inquiries, requests, and claims with timely follow-up and resolution.
- Perform basic root cause analysis and implement corrective actions to prevent recurring issues.
- Work closely with internal stakeholders to improve service quality and customer satisfaction.
Requirements:
- Diploma / Degree from business administrative or relevant fields.
- Experiences in order processing, sales administrative, customer support.
- Fresh graduates with relevant internship experiences are encouraged to apply!
Why join us?
- Opportunity to build experience in supply chain and customer service management within MNC environment
- Strong brand reputation
- Gain experience in process improvement and service excellence practices
Pay: RM3,000.00 - RM3,500.00 per month
Benefits:
- Dental insurance
- Health insurance
- Maternity leave
- Opportunities for promotion
- Parental leave
- Professional development
Application Question(s):
- What is your expected salary?
- When you are available to start work?
Education:
- Diploma/Advanced Diploma (Preferred)
Experience:
- Customer support: 1 year (Preferred)
- sales administration : 1 year (Preferred)
Work Location: Hybrid remote in Petaling Jaya
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