- Singapore
National Healthcare Group Hiring! Full Time Associate Executive in - Ricebowl
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Job Description
Responsibilities
Family Group: Administration
Role: CRC Programme Coordinator
Broad Function
To provide support on the screening follow-up services for the national colorectal cancer screening programme (Healthier SG screening).
Responsibilities:
- Contact FIT+ patients received from HPB and perform daily phone triaging
- Schedule appointments and refer FIT+ patients for follow up and colonoscopy
- Sending SMS to uncontactable FIT+ patients
- Data entry and reporting of FIT+ patients' follow up outcomes to HPB and for internal tracking
- Data analysis and preparation of monthly FIT+ statistics to clinicians for tracking of progress under HPB CRC program
- Reporting and updating of colonoscopy results in hospital system (Epic CRC Tracker)
- Respond to queries from FIT+ patients/HPB regarding the CRC program
- Any other duties as assigned by the Reporting Officer
Deliverables:
- Contact residents with FIT+ result, who need further assessment to arrange an appointment within ten (10) calendar days upon receipt of the residents' details from HPB.
- Ensure that attempts to contact FIT+ residents are done on three (3) separate attempts within a two (2)-week period.
- Send out phone text messages to remind uncontactable FIT+ residents, which will inform them to return the call and make an appointment.
- Compile a list of residents with unavailable/incorrect contact numbers and send the list to HPB on a weekly basis.
- Ensure that FIT+ residents' arranged colonoscopy services are scheduled within twelve (12) weeks from date of HPB referral.
- Ensure that all required datasets are accurately recorded and submitted to HPB's Screening System on a timely basis.
- Ensure that required statistics are prepared and circulated to internal stakeholders on a monthly basis.
Job Requirements
- Diploma or GCE ‘A’ Levels
- At least 3-5 years of related experience in a similar capacity, healthcare experience is preferred.
- Able to multi-task and manage projects.
- Able to communicate effectively at all levels with good interpersonal skills.
- Proficiency in Microsoft Office essential
- Team-player
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