- Singapore Singapore

Working Location
Job Description
Responsibilities
ADMIN SUPPORT OFFICER
JOB QUALIFICATIONS:
· Bachelor's Degree in Education, Communication, or Social Work (or related fields).
· Minimum 3 years of experience in family or community relations within an educational environment.
· Strong communication and interpersonal skills, with the ability to manage sensitive situations.
· Experience in event planning, program coordination, and family outreach.
· Ability to work collaboratively with teachers, administrators, and support staff.
· Proficiency in using digital communication tools, such as school management systems and social media platforms.
JOB DETAILS:
· Serve as the primary contact for family inquiries, including operations-related feedback, school policies, and student services like the school bus, student care and others
· Assist families in accessing resources such as student support, school bus services, and extracurricular programs. Resolve family concerns and collaborate with staff for interventions.
· Coordinate logistics for family-related services, such as school bus and student care scheduling, and address any service-related concerns promptly.
· Maintain records of family engagement, including service requests and feedback, and prepare reports for the Management.
· Design outreach initiatives and family support programs to enhance parent engagement, strengthen home–school partnerships, and increase overall family satisfaction.
· Provide administrative support to school operations, including handling parent documentation, preparing communication materials, organizing meetings or events, and assisting with school-wide activities.
· Support the planning and execution of events involving parents and students (e.g., orientations, workshops, celebrations), ensuring clear communication and smooth coordination.
· Liaise with internal departments to ensure consistent, timely, and accurate dissemination of information to families.
· Conduct Student’s Satisfaction Survey and Parent’s Satisfaction Survey during mid-year and year-end.
· Monitor and record all parent’s feedback in all channels.
Job Type: Full-time
Pay: $2,500.00 - $2,800.00 per month
Work Location: In person
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