Deskside Engineer
We are looking for experienced deskside engineer to provide End User Computing or Deskside support to Multinational companies in Singapore.
Job Responsibilities & Requirement:
Primary
- Providing level 2 End User Computing support for VIP users both onsite and remote
- Well verse in Windows OS and MS office applications.
- Good Hardware and software troubleshooting skills for PC.
- Break fix and IMAC support for end user deskside equipment
- Basic troubleshooting skills for MAC, IOS, and android devices.
- Handles asset and peripherals inventory management.
- Meeting room and AV equipment knowledge.
- Provide smart hands support for networks and servers
- Familiar with Service Desk ticketing systems and process.
- Able to support off hours or require to perform ad hoc duties as and when needed
Job Requirement:
- Diploma/Bachelor’s degree in computer science / information technology or relevant field.
- Proven work experience as a desktop support engineer or support technician.
- With more than 3 years of IT deskside support and solid experiences in providing VIP support both onsite and remote.
- A good team player.
- Excellent interpersonal skills.
- Customer centric and focus on service excellence.
- Excellent problem-solving and multitasking skills.
- Good verbal and written communication skills and ability to interact with other teams.
- Working location: Primary work location is Bedok but will need to support Changi North Rise and Seletar (Occasional). Travel between sites will be claimable.
Pay: $3,000.00 - $3,800.00 per month
Work Location: In person