Brickfields Asia College Hiring! Full Time Relationship Executive in Selangor - Ricebowl

1. Student Counselling & Programme Advisory

• Provide professional counselling to prospective students and parents on available diploma, degree, and certificate programmes.
• Explain entry requirements, programme structures, fees, scholarships, and career pathways.
• Guide students in selecting suitable programmes based on their academic results and interests.

2. Recruitment & Enrolment Activities

• Handle enquiries from walk-ins, calls, emails, WhatsApp, and social media.
• Assist students with application, documentation, and admissions procedures.
• Follow up promptly on leads to ensure smooth conversion into enrolments.
• Work closely with the Admissions and Registrar’s Office to ensure accurate processing.

3. Sales & Target Achievement

• Work towards monthly and annual recruitment targets set by the college.
• Monitor conversion rates and provide updates to the team and management.
• Maintain a strong pipeline of prospective students.

4. Marketing, Outreach & Events

• Participate in education fairs, roadshows, school visits, open days, and online webinars.
• Build relationships with secondary schools, counsellors, agencies, and community partners.
• Support marketing campaigns and contribute ideas to boost student recruitment.

5. Customer Service & Relationship Management

• Provide excellent service throughout the enquiry-to-enrolment cycle.
• Manage parent expectations and address enquiries professionally.
• Ensure students experience a smooth transition during registration and orientation.

6. Reporting & Administration

• Maintain accurate records in the CRM/enquiry management system.
• Prepare weekly and monthly reports on leads, conversions, and recruitment activities.
• Keep updated on programme changes, new offerings, and industry trends.

Job Requirements:

• Good command of English; proficiency in Bahasa Malaysia .
• Preferably Degree holder.
• At least 1 years of working experience.
• Fresh graduates with strong communication skills and confidence are encouraged to apply.
• Ability to work independently and as part of a team
• Basic proficiency in Microsoft Office (Word, Excel, PowerPoint).
• Willingness to work on weekends for events, roadshows, or recruitment fairs.
• Ability to deliver product/service presentations to individuals or groups.

Job Type: Full-time

Benefits:

• Dental insurance
• Gym membership
• Health insurance
• Opportunities for promotion
• Professional development

Work Location: In person