Songyuan Automotive Safety System (Malaysia) Sdn. Bhd. Hiring! Full Time IT SUPPORT SPECIALIST in Selangor, Earn up to MYR 4,500 - Ricebowl

Job Description

• Provide first-level technical support for hardware, software, and network issues.
• Install, configure, and maintain laptops, desktops, printers, and peripherals.
• Manage user accounts, access rights, and system permissions (e.g., Active Directory, email).
• Troubleshoot and resolve issues related to Windows, MS Office, email, VPN, and remote access.
• Support and maintain LAN, Wi-Fi, and basic network configurations.
• Assist in IT asset inventory management and documentation.
• Monitor system performance and report potential risks or vulnerabilities.
• Support onboarding/offboarding processes (device setup, user credential creation).
• Escalate complex technical problems to higher-level support or vendors as needed.

Qualification

• Diploma or Degree in Information Technology, Computer Science, or related field.
• 1–3 years of experience in IT support or helpdesk role.
• Good knowledge of Windows OS, Microsoft Office Suite, and basic networking.
• Familiarity with ticketing systems is a plus.
• Strong problem-solving and communication skills.
• Able to work independently and as part of a team.

Job Type: Full-time

Pay: RM2,500.00 - RM4,500.00 per month

Benefits:

• Cell phone reimbursement
• Free parking
• Maternity leave
• Meal allowance
• Opportunities for promotion
• Parental leave

Experience:

• IT support: 2 years (Preferred)

Language:

• Mandarin (Required)

Work Location: In person