RIDIK PTE. LTD. Hiring! Full Time Data and Reporting Analyst in Federal Territory, Earn up to MYR 7,200 - Ricebowl

Roles and Responsibilities

1. Operations Data Management & Submission

• Ensure end-to-end monthly operations data submission across 16 Business Units (BU) within agreed timelines
• Follow up with BUs on KPI data collection and maintain status trackers for Group Workstream Leads
• Ensure 100% data accuracy with zero errors
• Support BUs in resolving data clarification requests
• Manage change requests on actuals and targets from BUs and Group Workstream Leads

2. Cross-Functional Data Collection

• Coordinate regular data collection for GOE, headcount, and in-force customers from non-operations teams (e.g., Group Finance, OSS, Group Data Analytics, Group Corporate Solutions)
• Ensure submissions are accurate and delivered within agreed timelines

3. Monthly Reporting & Deck Preparation

• Support the preparation and release of monthly BU performance decks (16 BUs) within agreed timelines:
• Consolidate data in Excel templates and populate PowerPoint presentations
• Follow up with Group Workstream Leads for KPI commentaries
• Coordinate with BUs and stakeholders to close feedback gaps
• Release finalized decks to CLO in a timely manner

4. Process Improvement & Automation

• Support the development and enhancement of reporting templates
• Drive automation initiatives to streamline reporting processes, reduce turnaround time (TAT), and minimize manual intervention

5. Dashboard Management (Power BI)

• Support monthly dashboard updates with 100% data accuracy:
• Coordinate with technology teams on batch job execution
• Refresh dashboards and manage review cycles with stakeholders
• Distribute dashboard releases to Group and Local ExCo stakeholders
• Manage user access rights for dashboards based on requests
• Drive dashboard enhancements to deliver more insightful and actionable reporting

6. Ad-Hoc Reporting & Data Requests

• Prepare and deliver ad-hoc data requests for non-operations stakeholders
• Ensure consistency, accuracy, and alignment with business objectives across all data sources

Job Requirements

• Bachelor’s degree in Business Intelligence, Data Analytics, Computer Science, Data Science, Business Administration, Statistics, Mathematics, Actuarial Science, or a related field
• 3–5 years of experience in business intelligence, data analytics, or MIS reporting (experience in insurance or healthcare is an advantage)
• Proven experience in performance tracking, reporting automation, and insight generation to support business decisions
• Strong technical skills in Excel, SQL, Power BI (or similar BI tools), and PowerPoint
• Experience handling data quality issues across multiple stakeholders and systems
• Ability to automate and simplify reporting processes, translating complex data into meaningful insights
• Strong communication skills with proficiency in English
• Structured, detail-oriented mindset with strong stakeholder management capabilities

Pay: From RM7,200.00 per month

Benefits:

• Health insurance

Work Location: In person