Erudite Innovation Hiring! Full Time IT Business Analyst - Banking in Federal Territory, Earn up to MYR 8,504.36 - Ricebowl

Job Summary

We are looking for a Mid-Level IT Business Analyst to support the analysis, design, and delivery of banking technology solutions. The candidate will work closely with business users, project managers, developers, QA teams, and stakeholders to gather requirements, analyze business processes, and ensure successful implementation of banking applications and digital initiatives.

The ideal candidate should have experience in banking or financial services projects, strong analytical skills, and familiarity with SDLC, Agile delivery, and banking operations.

Key ResponsibilitiesBusiness & Requirements Analysis

• Gather, analyze, and document business and system requirements
• Conduct requirement workshops, interviews, and stakeholder discussions
• Translate business requirements into functional specifications and user stories
• Perform gap analysis and process improvement recommendations

Stakeholder Management

• Liaise between business users and technical teams
• Work with project managers, developers, testers, vendors, and operations teams
• Facilitate requirement clarification and solution discussions
• Manage stakeholder expectations and communications

Documentation

• Prepare:
• Business Requirement Documents (BRD)
• Functional Specification Documents (FSD)
• User Stories
• Process Flow Diagrams
• Use Cases
• Test Scenarios
• UAT documents

System & Process Analysis

• Analyze existing banking systems and workflows
• Support system integration and data mapping activities
• Identify operational inefficiencies and recommend improvements
• Support digital transformation and automation initiatives

Testing & Support

• Support SIT and UAT activities
• Coordinate defect tracking and issue resolution
• Validate delivered solutions against business requirements
• Assist in production rollout and post-implementation support

Compliance & Governance

• Ensure solutions comply with banking regulations and internal policies
• Support audit, risk, and compliance activities
• Follow SDLC, change management, and governance processes

Preferred Banking Domain Experience

Experience in one or more of the following areas is an advantage:

• Core Banking
• Internet / Mobile Banking
• Payment Systems
• Credit Cards
• Loans & Financing
• AML / Compliance
• Customer Onboarding / KYC
• Treasury
• Regulatory Reporting
• Risk Management Systems

Required SkillsBusiness Analysis Skills

• Requirement gathering
• Functional analysis
• Gap analysis
• Process mapping
• User story creation
• Documentation skills
• Stakeholder management
• Problem-solving & analytical thinking

Technical / IT Knowledge

• SDLC methodologies
• Agile / Scrum
• Waterfall methodology
• API and system integration concepts
• Database / SQL basics
• UAT & SIT coordination
• Change management processes

Tools

• Jira
• Confluence
• Microsoft Office Suite
• Visio / *************
• Azure DevOps (preferred)
• SQL tools (basic knowledge preferred)

Qualifications

• Bachelor’s Degree in IT, Computer Science, Business Information Systems, or related field
• Certifications such as CBAP, CCBA, Agile BA, Scrum, or ITIL are advantages

Pay: RM4,047.07 - RM8,504.36 per month

Benefits:

• Health insurance
• Opportunities for promotion
• Professional development

Work Location: In person