IHT Rehab Selangor Hiring! Full Time Medical Assistant in Selangor, Earn up to MYR 3,000 - Ricebowl

JOB PURPOSE

• Works as part of the clinical department team under the supervision of Nurse Manager and participates in the delivery of patient centered care, always maintaining a compassionate and professional attitude.
• Act as Hostel in- charge/supervisor including on Weekends and Public Holidays.
• Contributes to the clinical department organization.
• Support registered nurses in the provision of a caring and safe environment.
• The post holder will demonstrate competence in generic and specialist skills as required within a time frame agreed with their manager following the completion of appropriate training and education.

Operational Clinical:

• Gather all data of new patients: Full medical history, past disease, past treatments, current symptoms, current diagnosis, medications, nutrition supplements, diet habits, lifestyle habits, others.
• Take patients through all necessary diagnostic tests.
• Analyze & summarize client case to doctor.
• Get patient treatment plan from doctor and fully understand it.
• Coach patient on the treatment plan.
• Set appointment dates for administering patient's treatment.
• Assist in administering therapies to patients when needed.
• Follow-up with patients on set dates.
• Assist other team-members when necessary.
• Act as first aid in case of medical emergency (Code Blue)
• Coordinate referral of medical emergency and transfer of patient to hospital.
• Other tasks per deemed necessary by management.

Hostel Supervisor:

• Lead the care in Hostel and supervised and guide Healthcare Assistance in the Hostel.
• Enforcement of rules and regulations in the Hostel.
• Provide immediate patient assessment and if required, paramedic activation for medical emergencies in the hostel.
• Facilitate patient transfer for any medical emergencies via ambulance service.
• Responsible for handling Hostel issues and escalate any incidences according to the incident notification matrix.
• Provide medical advice for minor ailments.
• Assist and monitor patient’s compliance in the Hostel.

Inventory Control:

• Maintain control of unit charging and revenue protocols ensuring accuracy and effective compilation of all patient related charges.
• Check consumable and non-consumable par level daily, weekly medicine floor stock check and monthly equipment check depending on the usage frequency.

Maintenance:

• Liaise with ancillary services e.g. engineering and housekeeping department for the general upkeep of the unit.
• Liaise with Facilities Department to ensure that all equipment are in good functioning order at all times.
• Ensure assigned weekly and monthly checks on all equipment are being carried out.
• Administrative
• Participate and contribute ideas within department towards improvement of the delivery of patient’s care.
• Compiles and maintains relevant documentation, records and reports for inspection by the appropriate authorities, both internal and external auditors.
• Prepares written or computerized documentation and reports as required by the profession and the department.
• Participates in any assigned task forces in regards of patient’s care.
• Perform other related duties as assigned by the Nurse Manager of the unit.

Communication & Relationship:

• Provide and receive complex difficult and sensitive information, which may be in a challenging and emotive atmosphere.
• Communicate and collaborate with nurse manager, peers, medical staff, patients, families and carers, public.
• Listen to patients and carers to promote and practice shared decision making.
• Collaborate with nursing team to promote service improvement and development.
• Prepare and present accurate reports both verbal and written.
• Facilitate and discuss departmental reviews, daily reviews and handovers.
• Promote and practice a culture of compassion where relationships are based on empathy, kindness, respect, and dignity.
• Develop effective interpersonal skills in managing conflict and resolution.
• Adopt a common-sense approach to confidentiality.

Decision & Judgement:

• Assess, implement, and evaluate care, treatment, and risk for patients.
• Recognize potential risk and risk situations and act accordingly in conjunction with
• IHT Rehab Centre policies.
• Consolidate clinical theory and practice.
• Implement action plans.

Planning & Organization:

• Prioritize work and oversee daily to meet patient’s needs.
• Contribute to the planning of the future delivery of patient services within nursing department.
• Physical, mental & emotional

Physical:

• Push/ pull trolleys/ wheelchairs.
• Assist patient with personal care (i.e. dressing, hygiene, toilet needs) involving bending, kneeling, and twisting.
• Facilitate and assist patient movement within IHT Rehab Centre.
• Body mechanisms are well maintained throughout patient’s care.

Mental:

• Concentrate on the patient’s treatment and care.
• Concentration required when checking documents, clinical notes and administering medication, whilst subject to frequent interruptions from patients / relatives/ team members/ phone calls
• Unpredictable situation and working schedule requiring immediate change to activity depending on the daily census in IHT Rehab Centre.
• Coordinate and conduct reviews with a multi-disciplinary team weekly.
• Prepare reports for and attend other meetings as required.

Emotional:

• Deal with distressed/ anxious/ worried/ upset/ angry patients and relatives.
• Occasionally must care for terminally ill patients.
• Due to the nature of different patients’ group, can be expected to deal with severely challenging behavior.
• Will be expected to impart unwelcome news.
• Provide emotional support to patients and carers.

Job Types: Full-time, Permanent

Pay: RM1,700.00 - RM3,000.00 per month

Benefits:

• Free parking
• Health insurance
• Maternity leave
• Meal allowance
• Opportunities for promotion
• Professional development

Work Location: In person