Asian Technology Solutions Hiring! Full Time Customer Experience Analyst(CX Analyst) in Federal Territory, Earn up to MYR 7,000 - Ricebowl

Hiring: Customer Experience (CX) Analyst – Banking

Experience: 2–6 years in CX / Banking / Operations / QA
Skills: Excel (must), SQL/BI tools (good to have)
Location: Kuala Lumpur

We are looking for a Customer Experience Analyst to join our banking client and drive data-led improvements in customer journeys.

Analyze customer interactions (calls, chats, emails)
Identify trends, pain points, and improvement areas
Build dashboards and share actionable insights
Work with Ops & Product teams to enhance CX

Pay: RM3,000.00 - RM7,000.00 per month

Experience:

• Banking: 1 year (Required)

Work Location: In person