全职 Retail Manager 工作, 薪水 up to MYR 3,000, Bakez Grocer Selangor 公司招聘中 - Ricebowl

Position: Retail Manager (Full-Time)
Location: Cyberjaya, Selangor
Work Arrangement: Fully On-Site (must be able to commute)

Key Responsibilities

1. Retail Operations Management

• Oversee daily outlet operations, including sales, staffing, and customer service
• Ensure smooth, efficient, and well-coordinated store operations at all times

2. Sales & Performance Management

• Analyze sales data, customer trends, and key performance indicators (KPIs)
• Identify improvement opportunities and implement effective strategies
• Drive sales growth and achieve targets through promotions and marketing initiatives

3. Financial & Cash Management

• Manage cash flow, track expenses, and maintain accurate sales records
• Ensure proper documentation and compliance with company procedures

4. Visual Merchandising

• Ensure products are accurately priced and attractively displayed in line with brand standards
• Oversee in-store promotions and product placement strategies

5. Customer Experience

• Deliver excellent customer service supported by strong product knowledge
• Handle customer inquiries, feedback, and complaints promptly and professionally

6. Team Leadership & Development

• Manage staff scheduling, attendance, and leave planning
• Train and mentor team members in product knowledge, sales techniques, and service excellence
• Foster a positive, collaborative, and high-performing team environment

7. Inventory & Stock Control

• Monitor inventory levels and ensure timely replenishment
• Maintain optimal stock levels and minimize shortages or wastage

8. Store Maintenance & Compliance

• Maintain cleanliness, hygiene, and overall store presentation
• Ensure compliance with operational standards and safety requirements

9. Product & Brand Awareness

• Stay updated on new products, promotions, and brand initiatives

Requirements

• Minimum Diploma in any field
• Good command of Bahasa Malaysia and English
• Prior experience in retail operations is preferred
• Strong leadership, communication, and interpersonal skills
• Customer-focused with a proactive and results-driven mindset
• Willing to work weekends and public holidays
• Experience in customer-facing roles (e.g., cabin crew, hospitality) is an added advantage

Job Types: Full-time, Temporary, Contract
Contract length: 12 months

Pay: RM2,000.00 - RM3,000.00 per month

Ability to commute/relocate:

• Cyberjaya: Reliably commute or planning to relocate before starting work (Required)

Education:

• Diploma/Advanced Diploma (Preferred)

Work Location: In person