Full Time Customer Service Jobs, salary up to MYR 2,300 in Pr Venture Sdn Bhd Kajang - Ricebowl

Responsibility

• To efficiently handle inbound and outbound customer call inquiries.
• To provide fast and timely solutions to all customer related problems.
• To ensure customer satisfaction by providing excellent Customer Services.
• To be constantly guided by company's service standards.
• Effectively manage large numbers of incoming whatsapp & call
• Handle complaint, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution
• Keep records of customer interactions, process customer accounts and file documents
• Follow communication procedures, guidelines and policies

Requirements

• Working experience in customer service, or customer service related fields (i.e. Telemarketing, Billing, Customer Liaison etc) is an added advantage but not essential
• Experience in automotive (good advantage)
• Possess good telephone etiquette with a smiley voice.
• Knowledge in handling basic computer (Microsoft Excel/Word etc).
• Good communication and interpersonal skills.
• Ability to multi-task, prioritise and manage time effectively

Job Types: Full-time, Permanent

Pay: RM1,800.00 - RM2,300.00 per month

Benefits:

• Parental leave

Education:

• STM/STPM (Preferred)

Experience:

• Customer service: 2 years (Preferred)

Work Location: In person