Nutto Foods Hiring! Full Time Cafe Operations - Business Development Manager in Pulau Pinang, Earn up to MYR 7,000 - Ricebowl

Key Responsibilities

Café Operations

• Lead the setup of the café team, including recruitment, training, and scheduling of staff.
• Develop and implement SOPs for daily café operations, ensuring efficiency and consistency.
• Manage relationships with suppliers for ingredients, equipment, and café essentials.
• Monitor food quality, hygiene standards, and service excellence in line with brand values.
• Oversee inventory, cost control, and waste management.
• Ensure consistent product quality and excellent customer service.
• Monitor budgets, daily sales, and operational KPIs.

Business Development

• Create and implement sales strategies to increase café revenue.
• Develop partnerships with corporations, government agencies, schools, and event organizers.
• Organize and manage pop-up sales, booths, catering, and special event services (e.g., weddings,

birthdays, functions).

• Drive new customer acquisition via Grab/food delivery, subscription plans, and loyalty programs.
• Work closely with the marketing team to execute promotional campaigns and customer retention

initiatives.

• Plan for future café expansion including franchising/licensing opportunities nationwide.

Requirements

• Proven experience in café/restaurant operations management.
• Strong knowledge in staffing, SOPs, inventory, and supplier management.
• Experience in sales, business development, or F&B marketing is highly desirable.
• Entrepreneurial mindset with the ability to balance day-to-day operations and long-term growth.
• Excellent communication, leadership, and problem-solving skills.
• Ability to work independently, take initiative, and deliver results under pressure.

Pay: RM4,000.00 - RM7,000.00 per month

Ability to commute/relocate:

• Bayan Lepas: Reliably commute or planning to relocate before starting work (Preferred)

Application Question(s):

• How many years of cafe/restaurant operations management experience do you have?

Work Location: In person