- Puchong Selangor Malaysia
Working Location
Job Description
Responsibilities
JOB OVERVIEW
This position focuses on understanding customer goals, developing persuasive proposals and presentations, and managing the sales process effectively to win new business and support long-term partnerships. At the same time, the role works closely with internal teams to ensure solutions are delivered accurately and on time, while maintaining a high standard of client satisfaction and service excellence.
KEY RESPONSIBILITIES:
CORE COMPETENCIES REQUIRED:
1. Interpersonal Communication:
Mastery in engaging effectively with individuals at all levels through clear, empathetic and persuasive dialogue. Essential for building and maintaining relationships with both new and existing clients, as well as for communicating effectively with internal team members.
2. Strategic Inquiry and Analysis:
Skilled in asking insightful questions and analyzing information to inform decision-making and strategy development. Useful for deeply understanding client needs, which allows for the creation of tailored solutions. It also aids in identifying new business opportunities and analyzing the market.
3. Storytelling:
Ability to craft and convey compelling narratives that captivate audiences and articulate complex ideas simply. Important for writing compelling sales proposals and delivering engaging sales presentations that resonate with clients and illustrate the value of your solutions.
4. Strategic Problem Resolution:
Expertise in identifying challenges and devising innovative solutions that address root causes and achieve desired outcomes. Pertinent for addressing any challenges that arise during client interactions or the sales process, ensuring that solutions meet client objectives and issues are resolved in ways that foster trust and reliability.
5. Value Proposition:
Proficiency in defining and communicating the unique benefits of a product or service, clearly differentiating it in the market. Central to communicating the unique benefits of our solutions to clients, convincing them of the value our offerings bring and differentiating our services from competitors.
QUALIFICATIONS:
Mindful Solutions Sdn. Bhd. serves as an umbrella organisation that provides shared services to two dynamic entities: eLearningMinds, a pioneering leader in eLearning solutions since 2004, offering a global range of online learning services and tools while embodying values of adaptability and trustworthiness, and UpSkillingMinds, an offshoot specialising in digital and soft skills training, featuring tailored programs, coaching, and a flexible, results-oriented work culture that encourages creativity and independence.
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