STARTEK RECRUITER Hiring! Full Time CALL CENTRE AGENT (INBOUND) in Johor, Earn up to MYR 1,900 - Ricebowl

JOB VACANCY: CALL CENTRE AGENT (INBOUND)

Work Location: Iskandar Puteri (JB)
Language Required: English & Bahasa Malaysia

We are looking for dedicated and motivated individuals to join our Inbound Call Centre Customer Service Team.

Job Scope:

• Handle inbound calls from customers
• Assist with customer inquiries and complaints
• Update customer information in the system
• Resolve issues based on company SOP
• Deliver professional and excellent customer service

Requirements:

• Minimum age 18 years old and above
• Must have completed SPM / UEC / SKM Level 3 / SVM Level 3 / IGCSE
• Able to communicate in English and Bahasa Malaysia

Working Days & Hours:

• 6 working days per week
• Rotational shift (24-hour operations)
• Must be willing to work on weekends and public holidays

Salary & Allowances:

Starting salary: RM1900

• Night shift allowance
• Public holiday pay rate
• Overtime (OT) provided if required

Benefits:

• Training provided
• Shuttle service provided
• Exposure in the customer service / call centre industry

Interview Process:

• Walk-in interview available
• Virtual interview available for outstation candidates

Pay: From RM1,900.00 per month

Work Location: In person