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Classy Wheeler Hiring! Full Time IT Support (Retail) in Kowloon, Hong Kong - Ricebowl

IT Support (Retail)

Classy Wheeler

Undisclosed

Lai Chi Kok, Kowloon, Hong Kong

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Working Location

  • Lai Chi Kok Kowloon, Hong Kong Hong Kong

Job Description

Responsibilities

Client Description

Renowned global fashion brands


Job Description
  • Complicit in HQ policy and standard to office and shop environment
  • Facilitate Shop opening project in HK & China regarding IT equipment
  • Monitor, supervise and follow-up IT supplier service level
  • Office Helpdesk & Shop Helpdesk, provide 1st line technical support to users in different regions on system, software, hardware and networking issues
  • Asset management, Inventory control of computer hardware and software
  • Facilitate IT infrastructure administration and configuration with help from HQ
  • Perform server administration, configuration, monitoring as well as system backup and checking
  • Handle ad-hoc projects as assigned

Job Requirements
  • Diploma or Degree holder in Computer Studies or equivalent with Retails experience
  • At least 2 years relevant experience with Retail related experience is an advantage
  • Proactive, excellent communication, interpersonal and user handling skills
  • Proficient in LAN/WAN, Window Server Administration, Active Directory, Networking and Security Issues, Backup/Restore infrastructure, VMware, Retail Pro
  • Experience in managing IT Help Desk with HK, Mainland China offices
  • Experience in managing IT Supplier is preferred
  • Good command in Cantonese, English and Mandarin

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