World-Link Logistics (Asia) Holding Limited Hiring! Full Time Systems Analyst in Hong Kong - Ricebowl

Responsibilities

• Provide daily IT support for Hong Kong and Macau offices, including hardware, software, and network issues

Handle user requests, troubleshoot incidents, and ensure timely resolution

Assist in system setup, deployment, and maintenance

Support and maintain business systems, including ERP and reporting tools

Assist in preparing reports using Power BI and Excel based on user requirements

Maintain IT documentation, user guides, and standard operating procedures

Coordinate with vendors and service providers for system support and issue resolution

Support IT projects and system enhancements

Perform ad hoc IT duties when required
Requirements

• Higher Diploma or above in Computer Science, Information Systems, or related disciplines

Minimum 2 years of hands-on experience in IT

Experience in EDI implementation is highly preferred

Proficient in Microsoft Excel, VBA knowledge

Experience with ERP systems (Microsoft Dynamics AX / Business Central)

Basic knowledge of C#, .NET, or SQL is preferred

Good problem-solving skills and able to handle multiple tasks independently

Strong communication and collaboration skills to work effectively with cross-functional teams

Immediate availability is preferred

Full-time