宏康醫道 Hiring! Full Time IT Support in Kowloon, Hong Kong, Earn up to HKD 21,000 - Ricebowl

Responsibilities

• Provide daily maintenance, on-the-spot technical support and troubleshooting for IT systems and equipment across the head office and all branches
• Install, configure and maintain PCs, the company Synology NAS server system (file storage, shared folders, user permissions and data backup) and network devices (Wi-Fi / Router / Switch)
• Support and administer tablets, smartphones and other mobile devices
• Assist in administering the company CRM platform (e.g. HubSpot) — account provisioning, permission management, data hygiene and end-user support
• Leverage AI tools to help colleagues streamline daily workflows and improve overall productivity
• Enforce information security policies, monitor network security, prevent cyber attacks and safeguard company data and systems
• Perform data backup, disaster recovery and basic network security administration
• Support new system rollouts, end-user training and IT project implementation

Requirements

• Diploma or above in Computer Science, Information Technology or related discipline
• Minimum 1–2 years of relevant IT support / system deployment experience
• Familiar with Windows, macOS, Active Directory, Microsoft 365, basic networking and common office software
• Hands-on experience administering Synology NAS as a server (DSM, shared-folder permission management, Snapshot and backup solutions) is strongly preferred
• Working knowledge of CRM platforms (HubSpot) is a plus
• Proficient in using AI tools (Claude Code) to enhance daily work efficiency
• Strong analytical, problem-solving, interpersonal and communication skills
• Self-motivated, responsible and a good team player
• Immediate availability is preferred

Working Hours

Monday – Friday: 9:30am – 6:30pm

Saturday, Sunday and Public Holidays: Off

How to Apply

Please contact us via WhatsApp to arrange an interview:

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工作類型: 全職

薪酬： $17,000.00至$21,000.00（每月）

福利：

• 在職專業培訓
• 有薪年假
• 員工購物優惠
• 晉升機會

Work Location: Hybrid remote in Lai Chi Kok, Kowloon