jobs in Medi Beaute Sdn Bhd

Medi Beaute Hiring! Full Time CUSTOMER SERVICE OFFICER (CSO) in Federal Territory, Earn up to MYR 52,500 - Ricebowl

CUSTOMER SERVICE OFFICER (CSO)

MYR1,500 - MYR52,500 Per Month

KL City, Federal Territory

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Working Location

  • Kuala Lumpur Federal Territory Malaysia

Job Description

Responsibilities

1. Welcome and attend to customers in a friendly and professional manner.

2. Manage appointments via phone, WhatsApp, and walk-ins.

3. Coordinate schedules with beauticians.

4. Recommend suitable services, packages, and products to clients.

5. Handle billing, payments (cash, card, e-wallet), and issue receipts.

6. Maintain accurate customer records and appointment history.

7. Respond to customer inquiries and resolve complaints effectively.

8. Ensure cleanliness and organization of reception and waiting area.

9. Assist in promoting products and packages, memberships, and ongoing promotions.

10. Support daily administrative and operational tasks

Pay: RM1,500.00 - RM52,500.00 per month

Benefits:

  • Health insurance
  • Opportunities for promotion
  • Professional development

Ability to commute/relocate:

  • Kuala Lumpur: Reliably commute or planning to relocate before starting work (Preferred)

Application Question(s):

  • Have your work in a beauty salon before ?

Education:

  • Diploma/Advanced Diploma (Preferred)

Experience:

  • Customer service: 1 year (Preferred)

Language:

  • English & Mandarin (Preferred)

Work Location: In person

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