Olive Tree Concepts Hiring! Full Time Housekeeping Supervisor in Pulau Pinang, Earn up to MYR 2,600 - Ricebowl

SUMMARY

The Housekeeping Supervisor is responsible for managing the appropriate shift and ensures smooth operations of the department. Manage the department in the absence of the Executive Housekeeper Manager or Assistant Housekeeper.

KEY DUTIES AND RESPONSIBILITIES

• Maintain a high standard of cleanliness and hygiene in all guestrooms, public areas and all assigned areas that includes the hotel compound, administrative office, F & B outlets, locker room, swimming pool area and Gym Center. Conduct regular checking on the cleanliness and tidiness of these areas.
• Prepare Duty Roster, schedule days off, holidays, and vacations, ensuring that facility’s needs are met in accordance with hours and position control.
• Report daily to Executive Housekeeper or Assistant Housekeeper on job done especially cleaning project.
• Check on all public toilets and other outlet toilets on regular basis.
• Ensure that all cleaning equipment are being cleaned and in good working condition.
• Ensure adequate supply of chemicals and keep proper record on movement of stock.
• Monitor staffs grooming and fitness, to ensure uniforms and general presentation are up to standard.
• Conduct room inspections to ensure that each room is cleaned and stocked according to the standard required before release back to the Front Office. In particular, checkrooms assigned for VIP arrivals.
• Handle any queries or complaints from guests and respond to them on promptly manner.
• Respond to concerns and requests with a sense of urgency and take necessary corrective action including timely follow-up.
• Attend ongoing in-house staff development and training program as established by the Company.
• Discipline subordinates when necessary according to progressive discipline guidelines. Prepare disciplinary and variance reports and conduct follow-up investigation as needed, reporting findings to the Executive Housekeeper.
• Conduct performance evaluations for subordinates with established guidance and process. Make recommendations as needed.
• Maintain effective communications with all hotel operational departments to effectively resolve situations impacting guest service or malfunctions of department equipment.
• Maintain all departmental assets including equipment repairs and maintenance and ensure all department areas (FOH and BOH) are maintained, clean, and organized.
• Overseeing the pest extermination service is carried out accordingly.
• Reports maintenance work order needed and inspects the job done.

Pay: RM2,300.00 - RM2,600.00 per month

Benefits:

• Health insurance
• Meal provided
• Parental leave

Work Location: Hybrid remote in Bayan Lepas