MyValiant Hiring! Full Time KYC Ops Analyst (Onboarding) in Selangor, Earn up to MYR 4,300 - Ricebowl

What will you do?

• Be our subject expert in onboarding operations – ie e-KYC reviews, FAR & FRR audit

• Collaborate with product, customer experience and business to create compelling

operation process and workflow that delight our customers where it matters most.

• Use advanced data analytics to explore operations issues/opportunities, uncover

insights and/or identify targeted areas for efficiency improvement and risk mitigation.

• Ensure day-to-day operations comply with the regulatory and internal requirements.

• Leverage on technology to drive a high degree of digitalisation and scalability.

• Analyze potential pitfalls across the process cycle for product launches and system roll

out to ensure all operation processes are captured and developed.

• Drive a higher degree of effectiveness of control measures. Use big data analysis to

discover patterns and potential hot spots.

• Drive iterative process improvements and work closely with cross functional teams to

close the process risk gaps.

The Must Haves:

• Passionate about solving problems – possesses a relentless need for investigation and

data exploration. Use your problem-solving skills to foresee obstacles and make

strategic decisions.

• At least 1-2 years of experience in onboarding operations, journey mapping and process

optimization

• Strong foundation in design thinking and human centric methodologies

• A thorough understanding of the latest process enhancement strategies and experience

applying them to daily operations.

• A sharp eye for identifying weak points in processes and workflow structures.

• A strategic and analytical mindset as you will have to critically evaluate individual

processes and iterations, then synthesize their insights.

• Must be organized and committed to meeting deadlines as you will need to adhere SLA.

• Comfort in dealing with ambiguity and operating in a fast-changing, unstructured

environment.

• Confidence in your abilities to manage work with minimum supervision.

Pay: RM3,800.00 - RM4,300.00 per month

Benefits:

• Health insurance
• Opportunities for promotion
• Professional development

Language:

• Mandarin (Preferred)
• Tamil (Preferred)

Work Location: In person