Job Purpose:
The CP Support Analyst is responsible for supporting end-to-end Source-to-Pay (S2P) operations to ensure efficient procurement execution, compliance, process optimization, and stakeholder satisfaction. The role supports procurement activities across a large supplier network while driving operational excellence through analytics, automation, and continuous improvement initiatives.
Job Details:
- Work Location: Bandar Sunway, Petaling Jaya
- Contract Duration: 18 months
- Working Hours: 40 hours/week
- Offered Salary: RM 4,500
Key Responsibilities:
1. Source-to-Pay Operations
- Execute end-to-end procurement activities from Purchase Requisition (PR) to Purchase Order (PO) and payment processing.
- Ensure procurement transactions comply with contractual terms, pricing agreements, and delivery requirements.
- Support timely procurement execution and supplier payment processes.
- Monitor operational activities to ensure service delivery standards are met.
2. Performance Monitoring & KPI Management
- Track, analyze, and manage procurement performance metrics and KPIs.
- Support process standardization and sustainability initiatives across procurement operations.
- Identify operational gaps and implement corrective actions where necessary.
- Provide reporting and insights to support performance improvement initiatives.
3. Process Improvement & Automation
- Identify opportunities to improve operational efficiency and procurement processes.
- Utilize data analysis and insights to support business case development and decision-making.
- Drive adoption and optimization of ERP and procurement systems such as SAP and Ariba.
- Support automation and digital transformation initiatives within procurement operations.
4. Supplier & Commercial Support
- Support supplier management and supplier base rationalization initiatives.
- Promote optimal buying channels and procurement best practices.
- Identify opportunities for regional or cross-country sourcing efficiencies.
- Maintain effective supplier relationships and support issue resolution.
5. Stakeholder Management
- Collaborate closely with internal stakeholders including business users, Finance, Accounts Payable (AP), and suppliers.
- Manage and resolve operational escalations in a timely and professional manner.
- Provide procurement support and guidance to stakeholders where required.
6. Governance & Compliance
- Ensure procurement activities comply with company policies, Ethics & Compliance standards, and the company Control Framework.
- Maintain accurate documentation and audit-ready procurement records.
- Support governance, risk management, and internal control requirements.
Requirements & Qualifications Technical / Functional Skills
- Strong understanding of procurement, supply chain, and Source-to-Pay processes.
- Knowledge of materials, commodities, and spare parts procurement is an advantage.
- Experience using ERP and procurement systems such as SAP and Ariba.
- Strong analytical and data interpretation skills.
Preferred Experience
- Experience in procurement operations or shared services environment.
- Exposure to large-scale procurement environments and supplier management.
- Experience supporting process improvement or automation initiatives is preferred.
Pay: RM4,000.00 - RM4,500.00 per month
Experience:
- Procurement: 2 years (Preferred)
Work Location: In person