- Kuala Lumpur Federal Territory Malaysia
Mango Global Hiring! Full Time Customer Service Executive (Non-Voice) in Federal Territory, Earn up to MYR 3,900 - Ricebowl
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Job Description
Responsibilities
Job Opening – Customer Service Executive (Non-Voice) | Skincare Project
We are hiring for a Customer Service Executive (Non-Voice) role for an exciting Skincare Project supporting the Hong Kong (HK) and Taiwan (TW) markets.
Job Details
- Role: Customer Service – Non Voice
- Project: Skincare Project
- Market Support: Hong Kong & Taiwan
- Work Location: Menara Shell
- Working Hours:
- 7:00 AM – 4:00 PM
- 8:00 AM – 5:00 PM
- Work Schedule: 5 days working, 2 rotational off days
Key Responsibilities
- Handle customer queries through chat/email support
- Provide timely and accurate resolutions to customers
- Maintain high customer satisfaction and service quality
- Coordinate with internal teams when required
Requirements
- Good communication and written skills
- Customer service experience is an added advantage
- Comfortable working rotational shifts
- Ability to multitask in a fast-paced environment
Job Types: Full-time, Permanent
Pay: RM3,500.00 - RM3,900.00 per month
Language:
- Mandarin (Required)
Work Location: In person
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