Thong Yee Thong Reflexology Hiring! Internship for Customer Service Management Student in Johor, Earn up to MYR 700 - Ricebowl

What you'll be doing

• Arrange booking for customer and handling incoming customer inquiries and requests via face to face, phone, email, fb and whatapps.
• Resolving customer issues and concerns in a timely and efficient manner
• Maintaining accurate records and documentation of customer interactions (Using system Tunai)
• Collaborating with cross-functional teams to ensure seamless customer service delivery
• Providing feedback and recommendations to management to improve customer satisfaction

What we're looking for

• Strong communication and interpersonal skills, with the ability to interact with customers effectively
• Excellent problem-solving and critical thinking skills to address customer inquiries and concerns
• Proficient in using customer service software and tools
• Passion for delivering exceptional customer service and a genuine desire to help others
• Ability to work as part of a team and contribute to a positive work environment
• Proficiency in English and Bahasa Malaysia, both spoken and written

Job Types: Permanent, Internship
Contract length: 3 months

Pay: RM600.00 - RM700.00 per month

Work Location: In person