W Generation Trading Hiring! Full Time IT Helpdesk in Selangor, Earn up to MYR 3,400 - Ricebowl

Position : IT Helpdesk

Basic Salary : RM 2,800 – RM 3,400

Location : Petaling Jaya Trade Centre

Working Day : Monday – Friday

Working Hours : 9.00am – 6.00pm

Job Scope:

• Interact with customers and provide prompt assistance to address their needs.
• Gather customer information, analyze symptoms, and diagnose technical issues.
• Follow up with customers and schedule call backs when necessary to ensure issue resolution.

Job Qualifications:

• Minimum 1 year of experience in IT Helpdesk support.
• Proficient in spreadsheets and word processing software.
• Strong knowledge of Microsoft Windows operating systems.
• Experience working with network environments in a professional setting.
• Familiarity with other operating systems (Linux, macOS) is preferred.
• Hands-on experience with server administration (Windows or macOS) is an advantage.
• Ability to troubleshoot hardware and software issues effectively.
• Fresh graduates with a strong technical background are encouraged to apply.

Job Type: Full-time

Pay: RM2,800.00 - RM3,400.00 per month

Benefits:

• Health insurance
• Maternity leave
• Opportunities for promotion
• Parental leave
• Professional development
• Vision insurance

Education:

• Diploma/Advanced Diploma (Preferred)

Language:

• Mandarin (Preferred)

Work Location: In person