RiDiK Hiring! Full Time Senior Salesforce Developer in Federal Territory, Earn up to MYR 8,000 - Ricebowl

Role Summary:

We are seeking an experienced Senior Salesforce Developer to join us on a contract basis. While there will be opportunities to contribute to system design and architecture, your primary focus will be tackling current technical challenges, managing Business As Usual (BAU) operations, and providing critical day-to-day support. Because you will be the technical bridge for multiple departments (Dev, Commercial, Operations, and Product), exceptional English communication skills are an absolute must for this role.

Key Responsibilities:

- BAU & Issue Resolution: Triage, troubleshoot, and resolve ongoing system issues, bugs, and technical debt to ensure the smooth operation of our Sales and Service Cloud environments.

- Data Analysis: Perform deep-dive data analysis across Salesforce and connected external databases. Reconcile data discrepancies between systems to ensure data integrity.

- Code Review & Quality Assurance: Support code reviews for the development team. Ensure all code deployments follow best practices, are highly performant, and strictly adhere to Salesforce guidelines.

- System Health Monitoring & Alerting: Proactively monitor overall Salesforce system health, API usage, and Governing Limits.

- Configuration & Platform Management: Manage, debug, and optimize complex Salesforce configurations across data models, object schemas, security settings (OWD, Sharing Rules, Permission Sets, FLS), and automation frameworks (Flows, Process automation).

Requirements:
- Communication Excellence: Exceptional business-level English proficiency (spoken and written) is mandatory. You must be highly comfortable translating complex technical issues into plain English for non-technical stakeholders and collaborating seamlessly across departments. Mandarin proficiency is a strong plus.

-* Core Experience: 2+ years of hands-on Salesforce development *experience with deep expertise in Apex (Triggers, Batch, Integrations) , LWC and Flow.

-* Advanced Database & SQL Skills:* Strong proficiency in standard SQL for complex data querying, extraction, and cross-system data analysis, in addition to expert-level knowledge of Salesforce SOQL/SOSL.

- Native Monitoring & Troubleshooting: Proficiency in using Salesforce’s native monitoring capabilities, such as Debug Logs, Event Monitoring (Event Log Files), and Apex Exception Emails to identify and resolve performance bottlenecks or system errors.

- Agile & BAU Mindset: Proven ability to thrive in a fast-paced environment, context-switch efficiently between urgent support tickets and ongoing development tasks, and manage stakeholder expectations effectively.

- Certifications: Salesforce Platform Developer I (PDI) and Salesforce Admin are required. Other senior certifications are highly preferred.

Professional Attributes:

- Problem Solver: A proactive troubleshooter who doesn't just put out fires, but identifies root causes to prevent future issues.

- AI-Forward Mindset: Demonstrates a strong curiosity for exploring AI technologies and an eagerness to leverage "agentic" approaches (e.g., AI agents, copilots) to innovate problem-solving, accelerate debugging, and automate repetitive BAU tasks.

Pay: RM3,500.00 - RM8,000.00 per month

Benefits:

• Health insurance
• Maternity leave
• Opportunities for promotion
• Parental leave
• Professional development

Ability to commute/relocate:

• Kuala Lumpur: Reliably commute or planning to relocate before starting work (Preferred)

Education:

• Bachelor's (Required)

Work Location: In person