AERO GUARDS PROTECTION (M) SDN BHD Hiring! Full Time Security Guard Supervisor (Local) in Federal Territory, Earn up to MYR 2,800 - Ricebowl

We are seeking a disciplined, vigilant, and leadership-oriented Malaysian National to join our team as a Security Guard Supervisor. The successful candidate will be responsible for overseeing day-to-day security operations, maintaining high discipline, and directly supervising our team of Nepalese security guards.

As the bridge between management and the ground-level security force, you will ensure total compliance with safety protocols, bridge cultural/language gaps, and maintain an elite standard of security at our assigned premises.

Key Responsibilities

1. Team Supervision & Leadership

• Directly manage, monitor, and deploy the Nepalese security guard workforce.
• Conduct daily briefings (roll-call) to communicate daily duties, safety alerts, and specific client requirements.
• Enforce strict discipline, proper uniform grooming, and punctuality among the guards.
• Manage shift scheduling, duty rosters, and leave planning to ensure 24/7 coverage without gaps.

2. Operations & Site Security

• Conduct regular patrols and spot-checks across the premises to ensure guards are alert and checkpoints are secured.
• Oversee access control for visitors, contractors, and vehicles, ensuring all security logs are meticulously maintained.
• Supervise the monitoring of CCTV systems, fire alarm panels, and other security equipment.
• Respond immediately to incidents, emergencies, or breaches of security, taking command of the situation until management or local authorities (PDRM/Bomba) arrive.

3. Communication & Training

• Act as the primary translator and mentor to Nepalese guards, ensuring they fully understand standard operating procedures (SOPs) despite language barriers.
• Provide ongoing on-the-job training regarding emergency response, customer service, and local cultural norms.
• Liaise directly with operations management and clients to report daily updates and address security concerns.

4. Reporting & Administration

• Prepare and submit accurate daily, weekly, and incident reports to the Security Manager.
• Maintain accurate attendance logs and verify overtime claims for the guards under supervision.
• Conduct initial investigations into any lapses in security, missing items, or misconduct, and report findings objectively.

Job Requirements

• Nationality: Strictly open to Malaysian citizens only.
• Education: Minimum of SPM (Sijil Pelajaran Malaysia) or equivalent.
• Age Range: 25-55 years old
• Experience managing foreign workers (specifically Nepalese guards) is a massive advantage.
• Ex-military, ex-police (PDRM), or RELA experience is highly preferred.
• Fluent in Bahasa Malaysia and English (essential for client communication and reporting).
• Ability to understand or speak basic Hindi/Nepali, or a proven track record of effectively overcoming language barriers with foreign staff, is highly valued.
• Strong leadership, command presence, and conflict-resolution skills.
• Physically fit and mentally alert with a clean criminal record (background checks will be conducted).
• Basic computer literacy (WhatsApp) for daily reporting.
• Availability: Willing to work on shifts, weekends, and public holidays as required by the operational schedule. Possessing own transport is required.

What We Offer

• Competitive basic salary + fixed allowances (O.T., transport, and mobile allowance).
• EPF, SOCSO, and EIS contributions.
• Medical benefits and annual leave.
• Clear career progression into security management.

Pay: RM2,000.00 - RM2,800.00 per month

Benefits:

• Meal allowance

Work Location: In person