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AIA Hiring! Full Time Customer Experience Lead - Call Center - Training in Hong Kong - Ricebowl

Customer Experience Lead - Call Center - Training

Undisclosed

Hong Kong

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Working Location

  • Hong Kong Hong Kong Hong Kong

Job Description

Responsibilities

A leading insurance company in Hong Kong is seeking a Call Centre Supervisor to handle customer enquiries and complaints, manage daily operations, and train team members. The ideal candidate will have at least 7 years of experience in call centre operations, including 4 years in a supervisory role. Applicants with a background in customer service and basic pension knowledge will be preferred. This role offers opportunities for personal and professional growth within a supportive environment.
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