Shark Fin Swim Academy Hiring! Full Time ADMIN CUM RECEPTIONIST in Selangor, Earn up to MYR 4,000 - Ricebowl

ADMIN CUM RECEPTIONIST

JOB SUMMARY

As a receptionist, you will be the first point of contact for the company and greet all customers who visit the Centre. Your responsibility including answering phone call, reply messages, coordinate front-desk activities, managing classes, handle administrative work and any ad-hoc duties assigned by the management.

JOB RESPONSIBILITY

RECEPTIONIST DUTIES

· Ensuring all walk-in inquiries are attended promptly and appropriately.

· Provide front desk reception duties which include handling all phone calls and manage internal & external customers in timely manners.

· Guides customers throughout the registration and on-boarding process.

· Deliver customer care to every student and family member, getting to know customer by name, answering questions and dealing with any challenges in a good manner.

· Respond to all customer inquiries across all channels (including WhatsApp, Facebook, Instagram and Email) in timely manner.

· To maintain good image of the office facilities at all times by doing some basic cleaning to ensure the office area is clean and safe to use.

ADMIN DUTIES

· Take student attendance & replacement class.

· Collect and processing payment.

· Coordinate between coaches and customer as required.

· Attend weekly staff meetings.

· Managing document filling and general office admin work.

· Check and update stock list, office & centre utilities.

· Assist on company advertising in social media.

· Any ad hoc task as assigned by superior.

JOB REQUIREMENT

· Candidate must possess at least SPM/STPM/O Level, Professional Certificate, Diploma or Equivalent.

· At least 1 Year(s) of working experience in the related field is required.

· Positive working attitudes and highly responsible.

· Good communication and interpersonal skill.

· Good time management skills.

· Polite and good phone etiquette.

· Proficiency in major languages: English, Mandarin and Bahasa Malaysia.

· Ability to work independently in a fast-paced environment.

· Computer Literate in Microsoft Excel and Words.

· Ability to professionally evaluate and escalate problems/issues promptly when necessary.

· Strong in planning, organizing skills, innovative and creative.

· Candidates without experience, but possess positive attitude and fast learner are encouraged to apply.

· Fresh graduate are encourage to apply.

· Required to work 6 days a week.

- Tuesday to Friday (2pm-9pm), Sat & Sun (8.30am-7pm). Rest day on weekday.

Job Type: Full-time

Schedule:

• Afternoon shift
• Monday to Friday
• Weekend jobs

Supplemental Pay:

• Attendance Allowance

Pay: RM1,700.00 - RM4,000.00 per month

Benefits:

• Free parking
• Opportunities for promotion
• Professional development

Work Location: In person