全职 Retail - Customer Experience Associate – Specialty Food 工作, 薪水 up to MYR 3,000, Fromage Federal Territory 公司招聘中 - Ricebowl

Who We’re Looking For

Experience in retail, F&B, hospitality, or customer-facing roles

Comfortable taking responsibility on the shop floor

Good communication skills in English (Bahasa Malaysia, Mandarin or Tamil is a plus)

Detail-oriented, reliable, and organised

Able to work retail hours, including weekends

*Cheese or specialty food knowledge is not required, training will be provided.
* Open to candidates of all age groups 

The Role

As Store Operations & Customer Experience Lead, you will play a key role in:

daily store operations

customer service standards

execution on the shop floor

This is a hands-on role with responsibility, suited for someone who wants to strengthen their experience in retail operations and customer-facing roles.


Key Responsibilities

Customer Experience

Provide professional and friendly customer service

Explain products clearly and make recommendations

Handle customer enquiries and feedback

Maintain a consistent service standard in-store

Store Operations

Operate POS and handle payments

Prepare, slice, pack and label products correctly

Ensure cleanliness, hygiene, and food safety compliance

Maintain visual standards of the shop and displays

Daily Execution & Ownership

Support opening and closing procedures

Assist with stock receiving and basic inventory tracking

Identify and report operational issues

Follow and help improve store procedures (SOPs)