Talent Acquisition Partner · Kuala Lumpur · Full-time · HR
About *************
************* is an AI-powered business messaging platform trusted by companies in 127+ countries. We help businesses manage every customer conversation — across chat, calls, and email — in one place. Founded in 2017, we've grown into a global team moving fast to shape how the world communicates with customers.
We're looking for a Talent Partner, not a Talent Coordinator.
At *************, the people we hire define what we become. That's why this role isn't about filling seats — it's about finding the right people, across multiple roles and regions. You'll be the one hiring managers trust, candidates remember, and the team feels. If you take recruiting personally — this role was built for you.
What You're Here to Do
Your job: get the right people in the right seats.
- Hunt for talent — don't wait for applications. Source proactively on LinkedIn and beyond, and always have strong candidates in sight
- Filter with precision — assess candidates for skill, mindset, and cultural fit; use AI tools to sharpen your judgment, not replace it
- Own the full cycle — first contact to signed offer, you drive it. No handoffs, no gaps
- Be a true partner to hiring managers — understand what they actually need, align on expectations, and push back when needed
- Run a tight process — coordinate interviews, collect feedback, drive decisions, and never leave a candidate in the dark
- Keep getting better — track what's working, cut what isn't, and use data to make smarter decisions over time
What Success Looks Like
- Roles filled with the right people — on skill, mindset, and culture
- Hiring managers who trust your judgment and come to you before a role is even open
- A faster, sharper process than what existed before you
You'll Thrive Here If...
- You treat sourcing like a sport — you're competitive about finding great people
- You can hold more than 5 open roles in your head and not drop a single ball
- You give direct feedback, take direct feedback, and move forward
- You love using AI and tools to work smarter
- You stay organised and focused even when everything is moving fast
- You're looking for a role to grow into, not a stepping stone. We invest in people who commit to building with us.
What You Bring
- 3+ years in Talent Acquisition, with at least 2 years in B2B SaaS or tech, closing technical roles (engineering, product, design)
- In-house experience is a huge plus!
- Proven track record of proactive sourcing, especially via LinkedIn
- Experience managing high-volume hiring across multiple concurrent roles
- Strong communicator — you can advise a hiring manager, not just update them
- Familiarity with ATS platforms, sourcing tools, and AI-assisted workflows
- Multi-region or international hiring experience is a bonus
- Fluent in English, written and verbal
What You Get
- Competitive compensation package — high performers are recognised and rewarded
- Flexible working hours and environment — we care about output, not clock-ins
- From PS5 tournaments to go-kart showdowns, Among Us nights to virtual game sessions — we find any excuse to get the team together
- Real ownership, real scope. You'll partner directly with leadership on hiring strategy, not just execute tickets. The bar moves fast — and you move it.
We're building the team that builds the future of customer communication. Think you belong here? Let's talk.