4S Hiring! Full Time Volunteer Management Manager in Southeast (Singapore), Earn up to SGD 7,510 - Ricebowl

Requirements

Degree in Social Work, Community Development, Business Management or related field.
At least 3 years of relevant experience in volunteer management, community partnerships or programme management.
Strong interpersonal, communication and stakeholder management skills.
Familiarity with NCSS Volunteer Management Framework and sector standards.
Proficient in volunteer management systems and digital engagement tools.

Responsibilities

Volunteer Strategy, Governance & Framework Enhancement

Lead the review, refinement and implementation of 4S’ existing Volunteer Management Framework to ensure relevance, scalability and alignment with organizational strategy.
Translate the volunteer strategy into enterprise-wide policies, SOPs, KPIs and governance structures across all facilities.
Ensure volunteer planning is integrated into service delivery models, programme needs and workforce planning.

Volunteer Systems & Digital Enablement

Serve as business owner of the Volunteer Management System, ensuring it supports strategic planning, engagement tracking and impact measurement.
Drive system adoption, data integrity and analytics use for evidence-based decision-making.
Partner with the Project Manager and vendors to optimize workflows, dashboards and reporting.

Engagement, Retention & Recognition

Build strong volunteer engagement through regular appreciation, feedback mechanisms and peer-sharing platforms.
Implement recognition programmes (awards, certifications, progress opportunities).
Use data insights to identify engagement gaps, retention risks and improvement opportunities.

Working Hours

Five-day work week, up to 44 hours per week
Availability to attend meetings or work on weekends when required
Willingness to work five days per week at Eunos Crescent

We regret that only shortlisted applicants will be notified.