Starry Recruitment Hiring! Full Time Site Reliability Engineer in Federal Territory - Ricebowl

Site Reliability Engineer (SRE) – Singapore

Responsibilities

• Support the operation and maintenance of overseas cloud-based services, ensuring platform stability, reliability, and performance; proactively identify and resolve system bottlenecks.
• Follow internal operational processes, taking ownership of incident management, service request management, problem management, and change management.
• Be responsible for platform software upgrades, as well as the deployment, maintenance, and optimization of core systems.
• Handle major incidents and day-to-day operational issues, restore services efficiently, perform root cause analysis, and drive long-term improvements.
• Design, develop, and maintain automated operations tools to improve efficiency and optimize operational workflows.
• Provide 7×24 on-call technical support, with standard 5×8 working hours coverage.

Requirements

• Bachelor’s degree or above in Computer Science or a related field, with at least 2 years of relevant experience.
• Solid expertise in Linux system operations, and hands-on experience with containers, Kubernetes, Ansible, and other common DevOps / SRE tools.
• Experience operating on major cloud platforms such as AWS or Azure is highly preferred.
• Proficiency in at least one scripting language such as Python or Shell; experience with Go / C / C++ is a plus.
• Good documentation habits, with the ability to write and maintain operational procedures and technical documentation in a timely manner.
• Strong service mindset, communication skills, problem-solving ability, and a proactive learning attitude.