Thakral One Hiring! Full Time UAT Tester (Malaysia) in Federal Territory - Ricebowl

As a UAT Tester, you will validate insurance and claims workflows by designing and executing test cases that ensure smooth alignment between business operations and system functionality. You will collaborate with business teams, support claims processing activities, and contribute to defect management and reporting for continuous improvement.

What You’ll Do and How You’ll Succeed

Business & Process Alignment

• Work closely with business teams to understand insurance and claims workflows, guidelines, and operational processes.
• Analyse requirements, identify process gaps, and ensure system functionality aligns with business operations.
• Support day-to-day operational activities related to claims processing and issue resolution.

Test Design & Execution

• Review functional and non-functional requirements to design clear, traceable test cases.
• Execute manual test cases for claims and insurance modules, validating all business scenarios.
• Perform system testing, integration testing, and UAT support.

Defect Management & Reporting

• Log and manage defects with clear evidence and impact analysis.
• Collaborate with developers, consultants, and integration teams to resolve issues.
• Prepare test execution reports, maintain traceability between requirements and results, and document lessons learned.

We’d Love to Hear From You If…

Experience

• You have 2–6 years of experience in insurance or claims operations.

Technical Expertise

• Strong understanding of insurance and claims lifecycle, regulations, and workflows.
• Hands-on experience in writing and executing test cases, test planning, and defect management.
• Proficient in SQL for data validation across systems.
• Skilled in API testing tools such as Postman and SoapUI, with middleware validation experience.
• Familiar with logs, queues, MQ/Kafka, and interface monitoring tools.
• Experienced with test management tools such as JIRA, ALM, and Azure DevOps.
• Advantageous knowledge of cloud integrations (Azure, AWS, GCP), ETL data pipelines, message brokers, and automation frameworks (RestAssured, Karate).

Ways of Working

• Strong analytical and problem-solving skills.
• Detail-oriented with the ability to validate complex integration scenarios.
• Collaborative approach with clear communication skills for defect resolution and reporting.

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Who We Are

Thakral One is a consulting and technology services company headquartered in Singapore, with a pan-Asian presence. We focus primarily around technology-driven consulting, adoption of value-added bespoke solutions, enabling enhanced decision support through data analytics, and embracing possibilities in the cloud. We are heavily inclined towards building capabilities collaboratively with clients and believe strongly in improving grounded and practical outcomes.

This approach is possible through our partnership with leading global technology providers and internal R&D teams. Our clients come from Financial Services, Banking, Telco, Government, Healthcare, and Consumer-oriented organisations.