- Singapore
Shopee Hiring! Full Time Business Intelligence Executive - Business Intelligence, Quality in - Ricebowl
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Job Description
Responsibilities
Department Business Intelligence and Data Analytics
LevelExperienced (Individual Contributor)
LocationSingapore
The Business Intelligence and Data Analytics team plays a critical role in conducting close-loop data-driven business iterations. As business intelligence specialists and data analysts, our scope of work is not limited to just performance monitoring and reporting, but also in proactively finding actionable insights to help drive high-impact business changes. Our end-to-end data solution reduces the gap between the business teams and technical teams, and achieves real ‘intelligence’ in the iteration cycle. Browse our Business Intelligence and Data Analytics team openings to see how you can make an impact with us.
Job Description:
- Plan, execute, and oversee operations process improvements and deliverables
- Assist operations by tracking, documenting, and reporting KPIs
- Investigate reports of quality issues and ensure resolution in accordance with company SOP
- Monitor risk-management procedures, maintain problem logs, and report issues to managers and product developers
- Provide training and support to ops team members that covers systems, policies, procedures, and core processes
Requirements:
- Degree in Business or equivalent, Data Science, Statistics majors is preferred
- Superb computer skills, including database management
- Excellent analytical, problem-solving, and decision-making skills
- Professional certification, such as Six Sigma, CQE, or CQA (good to have)
- Keen eye for detail and an exceptionally high bar for accuracy and quality
- Ability to get hands on and understand the business and industry in order to drive meaningful data connections
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