- Singapore
PERSOL Hiring! Full Time Export Customer Service Executive (HP SG Operation) in , Earn up to SGD 3,500 - Ricebowl
Export Customer Service Executive (HP SG Operation)
PERSOL
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Job Description
Responsibilities
Join a dynamic logistics team committed to providing exceptional customer service and support in a fast-paced environment. Contribute to seamless shipment operations and enhance client satisfaction through effective communication and problem-solving.
Responsibilities:
Manage daily customer service interactions via calls and emails with urgency and professionalism.
Verify customer documentation related to physical cargo and export permit declarations.
Coordinate daily email bookings by liaising with traffic for cargo collection, freight management for flight booking, and operation teams for shipment execution.
Prepare required daily and monthly reports for customers and destination counterparts.
Generate monthly billing reports and ensure the accuracy of billings sent to customers.
Collaborate with various departments and international counterparts to address and resolve customer concerns promptly.
Provide operational support during weekends, public holidays, and outside regular office hours when necessary.
Requirements:
Minimum O Level education or higher.
Prior knowledge or experience in freight forwarding preferred.
Strong communication and interpersonal skills to enhance team collaboration.
Capability to work in a fast-paced environment and adhere to deadlines.
Strong analytical skills and a proactive team player.
Able to start immediately or at short notice.
Interested candidates who wish to apply for the advertised position, please click on “Apply”. We regret that only shortlisted candidates will be notified.
EA License No.: 01C4394 (PERSOL SINGAPORE PTE LTD)
By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOL Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at ************* You acknowledge that you have read, understood, and agree with the Privacy Policy.
Interested candidates who wish to apply for the advertised position, please click on "Apply Now". We regret that only shortlisted candidates will be notified.
EA License No.: 01C4394 (PERSOL SINGAPORE PTE LTD)
By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOL Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at ************* You acknowledge that you have read, understood, and agree with the Privacy Policy.
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