AvePoint Hiring! Full Time Technical Writer in - Ricebowl

About AvePoint

AvePoint is the global leader in data protection, unifying data security, governance, and resilience to provide a trusted foundation for AI. More than 28,000 customers rely on the AvePoint Confidence Platform to secure, govern, and rapidly recover data across Microsoft, Google, Salesforce, and other cloud environments. With a single platform for lifecycle control, multicloud governance, and rapid recovery paired with clear ownership across the business, we prevent overexposure and sprawl, modernize legacy and fragmented data, and minimize data loss and interruption. Our global partner ecosystem includes approximately 6,000 MSPs, VARs, and SIs, and our solutions are available in over 100 cloud marketplaces. To learn more, visit *************

At AvePoint, we are committed to investing in our people. Agility, passion and teamwork set us up to do our best work and foster a culture where you are empowered to craft your career, make an impact, and own (y)our future. Unleash the power of you!

Beyond Secure.

AvePoint is the global leader in data security, governance, and resilience, going beyond traditional solutions to ensure a robust data foundation and enable organizations everywhere to collaborate with confidence. Over 25,000 customers worldwide rely on the AvePoint Confidence Platform to prepare, secure, and optimize their critical data across Microsoft, Google, Salesforce, and other collaboration environments. AvePoint’s global channel partner program includes approximately 5,000 managed service providers, value-added resellers, and systems integrators, with our solutions available in more than 100 cloud marketplaces. To learn more, visit *************

Key Responsibilities

• Create a wide range of technical content including product guides, code samples, tutorials, demos, blogs, and design specs.

• Translate complex engineering concepts into clear, digestible documentation for different audiences (developers, stakeholders, end users).

• Lead pilots to experiment with content types and formats to improve product adoption.

• Define and support the content strategy across SGTS and GCC initiatives.

• Collaborate with engineers, designers, and product managers to align messaging and documentation.

• Continuously improve and refresh existing documentation for accuracy and usability.

• Stay up to date with industry trends and bring in content best practices.

Products You’ll Support

• SHIP-HATS – CI/CD platform

• Container Stack – Containerization technologies

• StackOps – Observability and monitoring stack

What We’re Looking For

• A degree or diploma in Computer Science, Engineering, IT, Communications, or related fields.

• 2–5 years of experience in the IT industry; candidates with 10+ years may be considered for a senior position.

• Strong writing and communication skills with a sharp eye for clarity and structure.

• Proven ability to document APIs, infrastructure tools, and developer workflows.

Preferred Qualifications

• Background in software development or systems engineering.

• Experience with Kubernetes, CI/CD tools, and observability platforms.

• Familiarity with DevSecOps, microservices architecture, and cloud platforms.

• Creative skills in video content, visual design, or graphic tools are a plus.

• Experience maintaining personal blogs, GitHub repos, or published articles is a bonus.