- Hong Kong Hong Kong
HSBC Hiring! Full Time Manager, General Insurance in Hong Kong - Ricebowl
Working Location
Job Description
Responsibilities
HSBC is one of the world's largest banking and financial services organisations. Our global businesses serve more than 40 million customers worldwide through three global businesses: Wealth and Personal Banking, Commercial Banking, Global Banking & Markets. Our network covers 64 countries and territories in Europe, Asia, the Middle East, Africa, North America, and Latin America.
We aim to be where the growth is, connecting customers to opportunities, enabling businesses to thrive and economies to prosper, and ultimately helping people to fulfil their hopes and realise their ambitions.
Whether you are looking for a first job or taking the next step in your career, we offer many ways for you to achieve your ambitions. Come and work with us and you'll have opportunities to build connections with colleagues and customers worldwide and help build the bank for the future.
GCB 5
We are currently seeking a high calibre professional to join our team as a Manager, General Insurance .
In this role you will:
Management of the relationship with EDA partners
Ensuring EDA partners meet their commitments under contracted SLA's
Ensuring requirements of the Insurance Partnerships TOM are met
Designing and implementing robust processes for monitoring operational performance
Identifying opportunities for service improvements
Ensuring complaint management processes are operating effectively
Working closely with other HSBC departments to provide effective support to EDA operations
Co-ordination of IT development efforts to support business initiatives and projects (incl. product launch)
To be successful you will need:
Educated to degree level in Business Administration, Operations, Information Technology or a related field
Experience of Operations, IT management, Service Quality management, Business Control and Continuous Improvement activities
Ability to form effective working relationships and influence at a senior management level in HSBC and third party organizations
Communication and interpersonal skills, including the capacity to engage effectively with internal and external stakeholders
Strong financial and analytical skills to understand and use metrics to draw conclusions and drive management action
Capability to understand and interpret complex business requirements
Ability to budget, track and control project activity
Knowledge of the insurance business and regulatory environment
Opening up a world of opportunity
*************
HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.
Issued by The Hongkong and Shanghai Banking Corporation Limited.
*************
Full-time,Permanent
We aim to be where the growth is, connecting customers to opportunities, enabling businesses to thrive and economies to prosper, and ultimately helping people to fulfil their hopes and realise their ambitions.
Whether you are looking for a first job or taking the next step in your career, we offer many ways for you to achieve your ambitions. Come and work with us and you'll have opportunities to build connections with colleagues and customers worldwide and help build the bank for the future.
GCB 5
We are currently seeking a high calibre professional to join our team as a Manager, General Insurance .
In this role you will:
Management of the relationship with EDA partners
Ensuring EDA partners meet their commitments under contracted SLA's
Ensuring requirements of the Insurance Partnerships TOM are met
Designing and implementing robust processes for monitoring operational performance
Identifying opportunities for service improvements
Ensuring complaint management processes are operating effectively
Working closely with other HSBC departments to provide effective support to EDA operations
Co-ordination of IT development efforts to support business initiatives and projects (incl. product launch)
To be successful you will need:
Educated to degree level in Business Administration, Operations, Information Technology or a related field
Experience of Operations, IT management, Service Quality management, Business Control and Continuous Improvement activities
Ability to form effective working relationships and influence at a senior management level in HSBC and third party organizations
Communication and interpersonal skills, including the capacity to engage effectively with internal and external stakeholders
Strong financial and analytical skills to understand and use metrics to draw conclusions and drive management action
Capability to understand and interpret complex business requirements
Ability to budget, track and control project activity
Knowledge of the insurance business and regulatory environment
Opening up a world of opportunity
*************
HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.
Issued by The Hongkong and Shanghai Banking Corporation Limited.
*************
Full-time,Permanent
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