EPS Ventures Hiring! Full Time Mandarin Customer Service in Federal Territory, Earn up to MYR 5,500 - Ricebowl

Key Responsibilities

• Engaging with Customers: Handling inbound/outbound calls with a focus on managing customers collections, billing related queries, and follow up
• Building rapport and responding to customers enquiries in an appropriate manner, offering personalized service with a “can do” attitude. Maintain a professional, empathetic approach with every customer
• Cross-Functional Collaboration: Partner with other functions e.g. Billing team to resolve blockers

Requirements

• Experience in voice customer contacts – This may be in the capacity of a customer service representative, product call centre role, or collections
• Experience: Graduate of any degree or non-degree holders, Fresh graduate
• Working Arrangement: This is a day-shift role and requires working from the office.

Pay: RM4,000.00 - RM5,500.00 per month

Benefits:

• Dental insurance
• Health insurance
• Opportunities for promotion

Application Question(s):

• Are you Fresh graguate

Experience:

• Customer Service or relevant : 1 year (Required)

Language:

• Mandarin (Required)

Work Location: In person